Major Catastrophe while upgrading.

I did a fantastico update of all the wordpress blogs on gen12.com. A couple blogs generated errors and that made me lose all the subdomains.

The importance of backups cannot be overstressed.

With the help of hostmonster's personnel, I was able to restore the data back a week. Praise God! In comparison, I called my former webhost to inquire about an SSL account, I was on hold for 15 minutes. I gave up.

Hostmonster has adequate support staff online to help.